Sales Services
Telesales, customer acquisition and campaign support with our German-speaking sales team.
- Telesales (outbound)
- Lead generation
- Cross-selling and upselling
- Order and quote follow-up
Our Services
With our German-speaking team we take on all of your communication processes, from sales and the support line to training and customer relationship management.
Our Services
Customer Service
Inbound call handling, information line, order tracking and technical support, around the clock.
- Information and advisory line
- Order tracking
- Exchanges and returns
- Technical support
Call Center Training
Continuous training programmes focused on communication skills, product knowledge and cultural fit.
- Professional communication skills
- Product and service knowledge
- Alignment with German culture
- Solution-oriented approach
Customer Relationship Management Services
Feedback analysis, loyalty programmes, call analytics and detailed reporting.
- Professional and responsive customer service
- Customer support services
- Orders and returns
- Customer feedback
One customer experience across every channel
We handle every request that arrives by phone, e-mail, SMS, fax, mail or web form with the same quality standard, so your customers get a consistent experience no matter which channel they choose.
PhoneE-mailSMSFaxMailWeb form
Let's plan your German-language call center together
Inbound calls, outbound campaigns, sales support or customer relationship management: we prepare a setup that fits your needs within 24 hours.