Head office
Head office in Nilüfer, Bursa.
About Us
Founded in Bursa in 2010, today we run call center operations for companies and institutions across a range of German industries.
MF Marketing is a leading provider of call center services for German companies and institutions. Founded in Bursa in 2010, the company has since widened its reach and become a reliable partner for companies in the telecommunications, automotive, media, healthcare and marketing sectors. With 24/7 operations, a professional team and up-to-date technology, MF Marketing is committed to delivering 100% customer satisfaction through complete communication services including inbound and outbound calls, SMS, mail, fax and e-mail.
Customer satisfaction guides our work
At MF Marketing we understand how important customer satisfaction is in today's competitive business environment. That is why our expert team works tirelessly to deliver first-class services that answer the unique needs of each of our clients. German is our only service language: every agent speaks German and provides your customers with personalised support in their own language.
Solid infrastructure, measurable quality
MF Marketing operates on a robust infrastructure that uses Cisco and Asterisk technology for smooth and efficient operations. Our commitment to quality is reflected in our adherence to ISO 9001 quality standards and in the 24/7 availability that provides reliable and consistent service to our clients.
Uninterrupted operation
A call center that is active 24 hours a day, seven days a week.
ISO 9001
Documented processes and regular quality audits.
We keep growing
Over the years MF Marketing has earned a strong reputation for delivering quality services and is recognised as one of the most successful companies in the call center industry. With a sound capital structure, advanced technology systems and a growing client base, the company continues to grow and develop, always striving to give its clients the best possible experience.
MF Marketing is dedicated to providing quality call center services that increase customer satisfaction and support the success of companies and institutions. With its professional team, up-to-date technology and commitment to quality, MF Marketing is an ideal partner for companies that want to streamline their communication processes and reach their target audience with ease.
Let's plan your German-language call center together
Inbound calls, outbound campaigns, sales support or customer relationship management: we prepare a setup that fits your needs within 24 hours.